By outsourcing IT services to a specialist company, businesses can access up-to-date expertise, security and applications at the same time as reducing costs. By its very nature, a company providing IT Outsourcing Services must ensure all staff are qualified and competent and have the opportunity to keep up-to-date with innovation and new developments.

For smaller firms that do not yet have the resources to justify an in-house IT department, an Outsourced Service will enable staff to benefit from 24-hour access to a helpdesk that will handle any issues quickly and within defined KPIs. Your CEO and directors will also have the peace of mind knowing that cybersecurity is in good hands, business continuity is a priority, and that there will always have experts to help them integrate IT into their business strategy going forward.

IT Outsourcing Service is also beneficial to firms that already have an in-house IT department. IT staff typically end up fire-fighting issues and installing software updates which means they have little time to concentrate on strategy and improvements. An Outsourcing Service can be useful in either taking mundane issues off your IT staffs’ hands which will free them up to spend their time more fruitfully, or we can help with creating an overall IT strategy at board level, helping to incorporate interconnected software that benefits your organisation by freeing up fee earners’ time.

Our IT Outsourcing Services include Helpdesk support, Auditing, Consultancy, Procurement, Delivery, Architecture, and Virtual CIO services.

IT Consulting Services
An important part of our consultancy is spending time getting to know you and your company in order to deliver the most appropriate IT platform for your business. Our consultants bring a wealth of experience, knowledge and business awareness with them.
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Virtual CIO
We can provide you with a Board-level resource to ensure your company’s IT strategy is fit for purpose. As your outsourced Chief Information Officer, we will take care of everything an IT director would do, without the need to recruit and retain a full-time resource.
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IT Architecture
Our Solution Architects will use their expertise to provide technical guidance and leadership to all project stakeholders. We will ensure you make informed decisions about the most effective and future-proof technology for your business requirements and within budget.
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IT Procurement
We will also use our expertise and buying power to procure the right hardware and software. We are not affiliated with any supplier so will only recommend what is best for your business’s current and future needs, thereby helping you avoid making costly mistakes.
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Project Delivery
Our Prince 2 certified project managers will work closely with you. They will take the time to understand your needs and all the elements of your project, to ensure it is completed on time, on budget, and with the minimum amount of disruption.
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IT Support
Providing high levels of customer service is paramount. When you call our IT Support team, you will speak directly with one of our highly trained engineers based in our Hemel office who will take responsibility for the resolution of your issue from start to finish.
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FAQs

What is IT outsourcing?

IT outsourcing is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes.

IT Outsourcing, which also includes utility services, software as a service and cloud-enabled outsourcing, helps clients to develop the right sourcing strategies and vision, select the right IT service providers, structure the best possible contracts, and govern deals for sustainable win-win relationships with external providers.

IT Outsourcing can enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property.

What are the benefits of IT outsourcing?

Improved focus on primary business functions
Efficiency improvement of staff
Improved resources
Expert advice
Cost-savings
Improve productivity
Business continuity
Improved risk management
Full compliance
Higher security

What is the core differences between IT outsourcing services and in-house IT Team?

IT Outsourcing can often provide a level of depth to the company not achievable with in house IT for the same or similar investment.

Why should I outsource my IT?

You should outsource if you feel that IT within your organisation is a distraction to the primary business function and you require a level of depth not achievable with your current resources and investment.
According to the Outsourcing Institute’s Outsourcing Index 2000, there are many reasons why companies outsource. Here are some of the top reasons:

To control and reduce operating costs such as hiring and management
To focus a companies efforts on core competencies
To gain the capabilities of a highly specialised company
To free up internal resources for other purposes
If resources are not available internally. On the flip side, maybe you don’t have anyone in your company who can manage your IT needs, and hiring a new employee is not in the budget. Outsourcing can be a feasible alternative, both for the interim and for long-term.
To reduce risk by keeping up to date with industry standards. Monitoring and implementing new technology that is needed for cyber-security is costly. Outsourced IT companies will be performing these process continuously so that you don’t have to.