Infrastructure Management Services

We help our clients to transform their IT infrastructure by providing reliable, cost-effective, agile and scalable IT infrastructure management designed to meet the demands of today’s always-connected, digital world.

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Why do I need Infrastructure Services?

As reliance on IT grows, the resources required to support an increasingly complex IT environment can negatively affect business processes. When businesses attempt to manage IT Infrastructure in-house, the builds are often insufficient or hard to manage. Network infrastructure can become quite complicated, with a number of considerations involved when implementing…

Hiring full-time staff to handle all the company’s infrastructure needs is more expensive than just outsourcing those products, especially when the need for larger infrastructure management is apparent.

Patching and updates

Our engineers will devise and implement processes to manage updates helping to protect your IT infrastructure and end-user devices from possible security threats.  We can manually patch your infrastructure’s servers and end-user computers or can install automated patch management services to reduce the time your IT department spends keeping applications up to date.

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Monitoring

Our real-time monitoring services maintain your business-critical services and applications and reduce downtime. We can provide real-time IT infrastructure monitoring across all your cloud and infrastructure environments. We will collect and analyse data from your IT infrastructure and help you to leverage that data to improve business results.

Lumina’s monitoring services can identify operational issues, possible security breaches or malicious attacks and new business opportunities.

Performance Optimisation

Businesses cannot afford mediocre operational performance. Lumina will monitor and analyse the performance of your IT infrastructure and identify ways to improve it. Lumina can run load testing on your applications to understand the behaviour of all components then modify your infrastructure to improve its efficiency and performance and then optimise each application.

Capacity & Availability Planning

Your employees want IT services to be there when they need them. Capacity management and availability planning are essential to a robust, stable infrastructure platform and high-quality IT services.

Lumina ensure that the capacity of IT services and the IT infrastructure is able to deliver the agreed service level targets in a cost effective and timely manner. Our services considers all resources required to deliver the IT service, and plans for short, medium and long term business requirements. Our Capacity & Availability planning optimise and monitor your IT infrastructure so that it operates correctly and without disruptions.

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Why Choose Us?

  • Guaranteed quality services that are fast and highly reliable
  • Latest technology and industry knowledge and expertise
  • Reliable, cost-effective, agile and scalable IT infrastructure solutions

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    Benefits

    • Focus on primary services

      Allowing you to concentrate on developing strategies that will improve your operations.

    • Reduces labour costs

      Not only does outsourcing Infrastructure management decrease labour costs, it gives your company flexibility as well.

    • Promising results

      When working with Lumina’s reliable infrastructure management service, you have the assurance that efficient results are at the top of our list, plus you have access to all our knowledge about the latest technologies and services in the industry. Also, you get to enjoy these advantages as opposed to attempting to nurture an in-house team, which would require constant training, and needing to spend on IT equipment, which would require regular upgrades.

    • Quality services

      Our field of experts guarantee to deliver quality services that are fast and highly reliable. Again, this saves you time and enables you to focus more on core competencies rather than back-office duties.

    If you would like to discuss our Infrastructure services, contact us using the form or call 01442 500890 to find out more.

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    What our customers say

    It has been a great pleasure working with Lumina Technologies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.

    Cindy Withey
    Connect Dacorum

    Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.

    John Bell
    Group Technical Director, Salamander Energy plc

    The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.

    Martin David
    Technical Director, Trap Oil Group plc

    Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.

    Stephen Pembury
    Hawkstone Management Services Ltd

    The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.

    Joe Menendez
    CEO, The Vita Group

    We worked with Lumina on a GDPR Audit. Richard was knowledgeable and professional throughout, and did the best he could to bring a dry topic to life through lots of real life examples and analogies. We were so impressed with the service Lumina provided and the value we got from partnering with them on this project – we couldn’t recommend them enough.

    Holly Cottingham, Vintec Laboratories

    Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind.

    Clementine McKinley
    COO, Perrett Laver Limited

    Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.

    Simon Lucas
    Managing Director, Society Limited

    Lumina have supported us so well through the difficult circumstances of 2020.  They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully. The support team are very friendly and knowledgeable, and have excellent response times.

    The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.

    Robin Illingworth
    Managing Partner, Adams & Remers LLP

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