IT Support For CNC Engineering Firms

Provisioning and managing segregated networks to provide performance, high availability and robust security.

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Cutting-Edge Precision-Engineered IT Solutions for Your High-Performance Needs

In the world of engineering and manufacturing, precision and reliability aren’t just goals – they’re necessities. At Lumina Technologies, we understand that your IT infrastructure needs to match the exacting standards of your engineering operations.

Our tailored IT solutions are designed to keep your systems running smoothly, securely, and efficiently, while also safeguarding your critical role in the supply chain across various industries.

Why Engineering Firms Choose Lumina to Manage their IT Infrastructure

  • Robust IT Infrastructure & High Performance: We architect and manage high-performance networks that deliver the speed, reliability, and security your precision work demands.
  • Optimised Workstations: Our experts configure workstations with the ideal balance of computational power, GPU capabilities, memory, and high-speed storage to run your CAD/CAM software and project management tools flawlessly.
  • Supply Chain Cybersecurity: We implement robust security measures to protect your intellectual property and maintain the confidentiality your clients expect, ensuring you remain a trusted link in the supply chain.
  • Compliance & Certification Support: Whether you’re aiming for Cyber Essentials certification or adhering to ISO standards, we’ll guide you through the process, ensuring you meet and exceed client requirements and strengthen your position in the supply chain.
  • Tailored Solutions: We understand that each engineering firm has unique challenges. Our solutions are customised to meet the specific needs of your engineering processes and enhance productivity.

Serving Diverse Engineering Industries

We provide comprehensive IT support for engineering firms across various sectors, including, but not limited to:

  • Aerospace: Supporting the high-precision, high-security needs of aircraft and spacecraft component manufacturing.
  • Defence: Ensuring robust cybersecurity and compliance for sensitive military engineering projects.
  • Medical: Maintaining strict data security and regulatory compliance for medical device engineering.
  • Automotive: Facilitating smart manufacturing processes and secure data exchange in vehicle component production.
  • Precision Engineering: Supporting the intricate needs of small-scale, high-precision manufacturing projects.

Our extensive experience across these engineering industries allows us to provide the IT services and solutions that address the unique challenges of each sector while maintaining the highest standards of security and efficiency.

Addressing Your Unique Engineering Challenges

Legacy System Integration

Concerned about integrating legacy machines with unsupported operating systems?

Our network segmentation expertise ensures your engineers can programme and control these machines without compromising overall security or workflow efficiency. We create ‘safe zones’ for your legacy equipment and systems, allowing them to operate securely without putting your entire system at risk.

High Availability and Business Continuity

In industries where downtime equals lost revenue and potential supply chain disruptions, our managed services ensure high availability and business continuity. We provide the resilient IT infrastructure and remote support you need to maintain your competitive edge and peace of mind.

Data Protection and Intellectual Property Security

Your engineering data, designs, and project information are critical assets. Our comprehensive backup, disaster recovery, and cybersecurity solutions ensure that your intellectual property is always protected, whether it’s your own CAD designs, project data, or your clients’ proprietary information.

Supply Chain Cybersecurity

We provide secure cloud solutions that allow your team to access critical business data and project management tools from anywhere, enhancing collaboration while maintaining strict security protocols.

Our Approach: Tailored to Your Engineering Firm’s Success

  1. Understand: We take the time to thoroughly understand your specific requirements, challenges, and position in the supply chain.
  2. Design: Our experts craft bespoke IT solutions that align with your engineering processes, industry standards, and supply chain security needs.
  3. Implement: We seamlessly integrate our solutions into your existing infrastructure with minimal disruption, ensuring your engineering operations remain secure and efficient.
  4. Support: Our award-winning helpdesk provides both remote and on-site support, ensuring your IT never stands in the way of your engineering excellence or supply chain responsibilities.
  5. Proactive Management: We continuously monitor and update your systems, conducting regular security audits to stay ahead of emerging threats and evolving supply chain security requirements.

Why Partner with Lumina for Engineering IT Solutions?

  • Industry Expertise: With years of experience serving engineering and manufacturing firms, we understand the unique cybersecurity challenges you face in the supply chain.
  • Proactive Support: We don’t just fix problems – we prevent them, keeping your systems secure and your engineering projects on track.
  • Compliance Assistance: We help you achieve and maintain necessary certifications, ensuring you meet and exceed client expectations and regulatory compliance requirements.
  • Intellectual Property Protection: Our robust security measures safeguard your valuable IP and your clients’ confidential data, maintaining trust throughout the supply chain.
  • Legacy System Management: We create secure environments for your legacy equipment, balancing operational needs with cybersecurity requirements.
  • Supply Chain Risk Mitigation: Our comprehensive approach helps you identify and address potential weak links in your cybersecurity practices, strengthening your entire supply chain.
  • Local Presence: As a Hertfordshire-based IT provider, we offer the benefits of a local IT partner with extensive experience in the engineering sector.

Ready to elevate your engineering firm with IT solutions that match your precision standards and solidify your position in the supply chain?

Contact Lumina Technologies today for a free consultation.

Let’s engineer your IT success and drive your business and technology forward together.

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What sets us apart

  • Excellent Support

    We believe that a good customer experience is fundamental. When it comes to resolving IT issues, it is vital that every member of our IT Support team is not only technically qualified, but is also trained to deliver excellent customer service.

  • Quick Response

    Our policy is that our IT Helpdesk engineers will respond to reported issues and begin working on resolving them within 30 minutes of the initial phone call or email.

    They will always keep you informed of progress, manage expectations and aim to have things up and running as quickly as possible.

  • Fully Accredited

    We believe that a good customer experience is fundamental. When it comes to resolving IT issues, it is vital that every member of our IT Support team is not only technically qualified but is also trained to deliver excellent customer service. Our IT Support team are highly trained, Microsoft-certified engineers and undergo regular customer service skills training.

What our customers say

Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.

Carolyn Addison
Corporate Fundraising Manager, The Hospice of St Francis

The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.

Joe Menendez
CEO, The Vita Group

The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.

Patrick Agar
Lambert Energy Advisory

The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.

Martin David
Technical Director, Trap Oil Group plc

We worked with Lumina on a GDPR Audit. Richard was knowledgeable and professional throughout, and did the best he could to bring a dry topic to life through lots of real life examples and analogies. We were so impressed with the service Lumina provided and the value we got from partnering with them on this project – we couldn’t recommend them enough.

Holly Cottingham, Vintec Laboratories

Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.

John Bell
Group Technical Director, Salamander Energy plc

Lumina have supported us so well through the difficult circumstances of 2020.  They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully. The support team are very friendly and knowledgeable, and have excellent response times.

The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.

Robin Illingworth
Managing Partner, Adams & Remers LLP

Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.

Katherine Roe
Chief Executive Officer, Wentworth Resources PLC

It has been a great pleasure working with Lumina Technologies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.

Cindy Withey
Connect Dacorum

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