Business Continuity Services
Maintain all business functions in the event of a major disruption.
A Business Continuity plan looks at the continuity of the entire organisation and its ability to ensure operations and core business functions are not severely impacted by a disaster or unplanned incident that takes critical systems offline. Whether it’s required because of a fire, flood or malicious attack by cyber criminals, a business continuity plan outlines procedures and instructions your business must follow in the face of such disasters.
Lumina Technologies’ business continuity management services can help your business identify and address resiliency synchronisation between business processes, applications and IT infrastructure.
Our consultants provide flexible business continuity and disaster recovery consulting to address your company’s needs – including assessments, planning and design, implementation, testing and full business continuity management.
We use the most advanced technologies and best practices to help assess risks and prioritise and protect business-critical applications and data.
Our SLA will give you additional confidence that your risk of downtime will be at a minimum.
Many people think a Disaster Recovery Plan is the same as a business continuity plan, but a Disaster Recovery plan focuses mainly on restoring an IT infrastructure and operations after a crisis. It is just one part of a business continuity plan.
Many companies think that having a good Disaster Recovery plan in place is all that is needed, but an effective disaster recovery plan covers all aspects of your business, not just your IT.
Disasters do not have to be catastrophic to have an adverse effect on your business. They could be as simple as a power cut (as BA found out to their cost in summer 2017), workers accidentally cutting through your broadband cable when digging up the road, or an emergency in a neighbouring building which results in the evacuation of your own.
We can help you plan for all eventualities and will help you restore normal service as soon as possible after the disaster has occurred. A Disaster Recovery plan will deal with practicalities such as how you will communicate with your staff in the immediate aftermath of a disaster to brief them about what they need to do next. Good planning will tackle problems such as where your staff will sit if they do not have access to their desks, and it will ensure they have access to your data and systems to enable them to work.
Recovering data from your backup is a vital element of disaster recovery, but you need to think of the most efficient way of restoring data. We can help you prioritise the data your business simply cannot survive without and make sure that’s the first thing to be restored, before tackling the other data that can wait till things have calmed down.
High availability architecture is an approach of defining the components, modules or implementation of services of a system which ensures optimal operational performance, even at times of high loads.
We can design your system to avoid loss of service by reducing or managing failures and minimising planned downtime. We provide for the capability and processes so that a business has access to applications regardless of local failures. These failures might be in the business processes, in the physical facilities or in the IT hardware or software.
With off-site replication, after backups run the data is securely replicated to a remote site. If there were to be a true disaster such as fire or flood, your business is protected. You’ll also be protected against more ordinary issues such as tape failure, theft or even a disgruntled employee.
The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.
Amoun Travel & Tours Ltd
Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy. They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth. It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.
Luke Harrison, Keidan Harrison LLP
Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.
Chief Executive Officer, Wentworth Resources PLC
We worked with Lumina on a GDPR Audit. Richard was knowledgeable and professional throughout, and did the best he could to bring a dry topic to life through lots of real life examples and analogies. We were so impressed with the service Lumina provided and the value we got from partnering with them on this project – we couldn’t recommend them enough.
Holly Cottingham, Vintec Laboratories
Lumina have supported us so well through the difficult circumstances of 2020. They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully.The support team are very friendly and knowledgeable, and have excellent response times.
The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.
Adams & Remers
Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.
Hawkstone Management Services Ltd
Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.
Managing Partner, Charles Douglas Solicitors LLP
The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.
CEO, The Vita Group
Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.
Group Technical Director, Salamander Energy plc