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Prism Hosted Desktop Solution - Virtual/Cloud Desktop Service

Prism Hosted Desktop is Lumina’s agile and flexible working solution. Developed with the needs of our client sectors, we have designed the product to fit seamlessly with your IT infrastructure. Our hosted desktop can securely deliver any workload to any device, anywhere – with no compromise to performance.

Prism Hosted Desktop is a scalable and affordable solution enabling your business to offer agile working, in addition to dramatically reducing the time and cost of maintaining a physical desktop estate.

How Prism Hosted Desktop will benefit your business

  • Enables remote working with the advantage of a strong suite of security measures
  • Users get a full desktop experience with the flexibility of a remote solution and no compromise on quality or performance
  • Improved business continuity
  • Gives all staff access to as much data as they need
  • Less time installing routine patches and updates
  • More time working strategically for the benefit of your business
  • Increased flexibility of scale
  • Speeds up desk and office moves
  • Decreased costs and time involved in maintaining in-house servers
  • Enhanced graphics capabilities
  • Greener solution
  • Certified and assured security

Prism Hosted Desktop Features

Remote PC, tablet and smartphone access
Instant scalability
Centralised security in the data centre
FIPS and Common Criteria certified
Virtual Windows, Linux and web applications
HDX technology for optimized user experience
VDI desktops
Single image provisioning technology
Single management console for apps and desktops

Agile working

Agile working is demanded by the modern workforce and companies that are not willing to embrace it may struggle to employ and retain key talent. Prism Hosted Desktop enables an agile and flexible workforce who are not bound by location or device type. Expensive and powerful end-user devices can be replaced with cheaper alternatives that are more secure as they do not need to store business-critical or confidential data.

Flexibility of scale

Prism Hosted Desktop gives you incredible scalability and can dynamically flex up or down as demand requires. Should you need to hire short-term staff for a particular project, or need additional capacity at short notice, the extra staff can be up and running within minutes, not days or weeks – using any device they chose.

Business continuity

When your business is no longer dependent on data being held on individual devices, continuity is much easier to maintain. Users can log in on any device, anywhere and have exactly the same desktop experience. So if a computer breaks down, or your staff cannot get into the office for any reason, they can simply log on to the hosted desktop from a different device and be up and running straight away.


With a centralised hosted desktop environment in secure data centres, end-user devices used by remote workers can become stateless ‘thin clients’. This means that no corporate data is stored locally, keeping the devices secure in the event of loss or theft.

Prism Hosted Desktop integrates with your chosen Identity Provider (IdP) to enhance your cybersecurity, including on-premise Active Directory and cloud IdPs (such as Azure AD and Okta). Enhanced security features such as multi-factor authentication, conditional access and passwordless login provide secure access to corporate data in an intelligent, non-intrusive manner – in addition to granting additional return on investment for your cloud migration strategy.


With Prism Hosted Desktop, graphics acceleration is powered by NVIDIA GRID technology, giving users a full desktop experience on any device, even if you are working on complex CAD and engineering workloads that demand high fidelity and frame rates.

Scalable compute power combined with rich 3D acceleration means that Prism Hosted Desktop can truly allow your business to work without barriers and without compromise.

Patches and updates

Patching and updating physical desktop estates can be a major overhead for busy IT departments. Prism Hosted Desktop can help alleviate this by transitioning to a ‘non- persistent’ environment, where updates need only be applied to a single master image. This can dramatically reduce the amount of time IT staff spend updating every computer in the company, freeing valuable resources to be deployed in a more strategic manner.

Office moves and desk reshuffles

Even a small staff reshuffle can take up a lot of time, with end-user devices having to be disconnected, moved and reconnected. With a hosted desktop solution the hardware can stay where it is, so the only things employees need to move are their belongings. This means the entire workforce can be up and running again within minutes rather than hours.


Download Business Continuity White Paper

Download our White Paper on how to maintain Business Continuity for your organisation.

This White Paper presents a complete approach to keep people productive during planned or unplanned disruptions, including best practices for a complete Business Continuity Strategy as well as technologies to provide secure access to apps and data on any device, over any network or cloud. By ensuring seamless operations no matter what happens, Lumina Technologies solutions help protect your business from consequences such as financial losses, damaged reputation, weakened customer and partner relationships, and lost productivity.

    Download the Brochure

      See what our customers are saying about our services

      Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy.  They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth.  It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.

      Luke Harrison
      Keidan Harrison LLP

      Lumina have supported us so well through the difficult circumstances of 2020.  They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully.The support team are very friendly and knowledgeable, and have excellent response times.

      The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.

      Adams & Remers

      Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.

      Katherine Roe
      Chief Executive Officer, Wentworth Resources PLC

      The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.

      Patrick Agar
      Lambert Energy Advisory

      It has been a great pleasure working with Lumina Technoligies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.

      Cindy Withey
      Connect Dacorum

      The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.

      Martin David
      Technical Director, Trap Oil Group plc

      Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.

      Stephen Pembury
      Hawkstone Management Services Ltd

      Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.

      Carolyn Addison
      Corporate Fundraising Manager, The Hospice of St Francis

      Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.

      Charles Douglas
      Managing Partner, Charles Douglas Solicitors LLP

      The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.

      Adam Helmy
      Amoun Travel & Tours Ltd

      Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.

      John Bell
      Group Technical Director, Salamander Energy plc

      Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind

      Clementine McKinley
      COO, Perrett Laver Limited

      Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.

      Simon Lucas
      Managing Director, Society Limited

      The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.

      Joe Menendez
      CEO, The Vita Group

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