In 2026, One Wrong Click Shouldn’t Put Your Business at Risk
We use cyber security solutions – including phishing-resistant technology and infrastructure hardening – to protect your business and your people, so you can click, tap, and work with total confidence.
Looking for cyber security that doesn’t get in the way of doing business? Our security services are designed around how real businesses work – because managed security should protect your team and allow them to get on with their jobs, not slow them down.
The Reality of Modern Work
The Human Moments That Create Risk
Cyber attacks don’t announce themselves. They strike during your team’s busiest moments, exploiting normal human behaviour: -Your finance manager receives an urgent wire transfer request that appears to be from the CEO – but isn’t.
-Someone clicks a convincing invoice email while rushing between meetings on a Monday morning.
-An employee leaves their laptop on the train after a long day of client meetings.
-A team member shares a client folder without realising it’s set to “public.”
-A well-meaning staff member leaves their laptop unlocked in a coffee shop while ordering another drink.
These aren’t careless mistakes – they’re normal human behaviours that cyber criminals have learned to exploit.
And the statistics tell the story:
The average cost for small-medium businesses? £1,205 per breach, rising to £10,830 for larger organisations in.
One in two businesses faced a cyber attack in the last 12 months
84% of UK businesses that experienced cyber breaches in 2024 were targeted by phishing attacks
Walk down your local high street or business park – statistics show approximately 50% of those businesses faced a cyber attack within the last year.
You’re not too small to be targeted. You’re just too small to make headlines when it happens.
Why Traditional Security Isn’t Enough Anymore
The Arms Race Has Moved On
The days of just having a strong password are gone.
Your team accesses company data from phones, laptops, home offices – anywhere business takes them. Traditional security measures simply can’t keep up with how sophisticated threats have become, or how distributed modern work is.
Many businesses are still fighting a 2026 war with 2010 tools:
Simple passwords? Easily stolen or guessed.
SMS-based multi-factor authentication? Criminals use “MFA fatigue” attacks and intercept codes.
Annual security training? Outdated within months as threat tactics evolve.
Basic firewalls? Insufficient against today’s sophisticated attacks.
The problem isn’t that these measures are useless – it’s that scammers have already evolved past them. What was considered “highly secure” yesterday is a known vulnerability today.
Your system needs to know that it really is you – or anyone authorised – attempting to access company accounts. And it needs to work even when your team is under pressure, distracted, or simply being human.
The Lumina Approach to Cyber Security
The Shield – The Three Pillars of Protection
Most IT providers will sell you software and call it security. We do something fundamentally different.
Our approach to cyber security – The Shield, part of our PRISM framework – is built on three interconnected pillars:
Elite Security Controls
We implement phishing-resistant technology that makes Lumina clients fundamentally harder to breach. Passkeys and FIDO security keys – the same standards trusted by Microsoft, Google, and Amazon – ensure that even if someone clicks a malicious link, criminals can’t get in. No passwords to steal. No codes to intercept. Just security that works even when humans don’t.
But technology alone isn’t enough.
Engaging Security Training
We don’t tick compliance boxes with videos playing in the background while your team gets on with their real work. We invest in security awareness that actually engages your people – practical scenarios they’ll recognise, clear guidance they’ll remember, building genuine buy-in rather than resentment. The goal is to elevate your team’s digital literacy so they understand not just what to do, but why it matters.
But even great technology and great training can’t create lasting change without the third pillar.
Cultural Transformation
This is what truly sets us apart from transactional IT providers. We recognise that organisational culture can’t change overnight. You can’t force a security-first mindset through a single training session or a software installation.
Our security framework meets you where you are on your journey, then gradually builds the governance and cultural shifts that create lasting resilience. This long-term investment in your business is what transforms security from an external requirement into simply “how we do things around here.”
Technology keeps you safe today. Training builds capability for tomorrow. Culture creates transformation that lasts.
This is why we call it a Resilience Partnership, not an IT contract.
Moving from “crossed fingers” to proper security foundations. We implement the fundamentals – antivirus, secure firewalls, proper backups – so you stop worrying about easily preventable threats and start focusing on your business.
Making security a reliable habit that works as hard as you do. Consistent, reliable protection that keeps pace with your growing organisation. Ideal for businesses seeking Cyber Essentials Plus certification to prove they take security seriously.
Most of our clients are here or working towards it. This is where we introduce game-changing, phishing-resistant technology (Passkeys and FIDO keys). Even if an employee clicks a malicious link during a busy Monday morning rush, your data remains impenetrable. Security becomes your strength.
For businesses handling highly sensitive data or operating in sectors where high security is non-negotiable. You gain an enterprise-grade security department at a fraction of the cost. Threats no longer dictate how your business operates.
Your infrastructure is your first line of defence.
Before threats reach your team, they have to get through your infrastructure – your network, your servers, your firewalls. If these aren’t properly hardened and secured, nothing else matters.
We manage the security of your full IT infrastructure: firewall configuration and management, network security monitoring, server hardening and secure architecture, vulnerability patching and remediation. Think of it as building a fortress before teaching your team how to defend it – both are essential, but the walls come first.
Your infrastructure isn’t just about keeping systems running. It’s about making sure threats get stopped before they reach your people.
Every device is a door to your business.
Laptops, phones, tablets – your team’s devices are constantly connecting to your business from the office, from home, from coffee shops, from client sites. In a work-from-anywhere world, every endpoint needs protection.
We secure every device that connects to your network, wherever it’s working from. Managed threat detection across all endpoints, protection that travels with your team, and security that works seamlessly whether someone’s at their desk or on a train platform.
Because if your team can work from anywhere, your security needs to protect them everywhere.
One wrong click stays just that – one wrong click. Not a breach.
This is where we make Lumina clients fundamentally harder to breach than businesses relying on traditional security.
Traditional multi-factor authentication is losing the battle. SMS codes can be intercepted. Password resets can be faked. Criminals have evolved sophisticated “MFA fatigue” attacks that bypass standard protections completely.
We implement Passkeys and FIDO security keys – the same phishing-resistant standards trusted by Microsoft, Google, and Amazon – and make them accessible for small businesses. These advanced measures mean that even if someone clicks a malicious link during a rushed morning, criminals can’t get in.
No passwords to steal.
No codes to intercept.
No panicked calls to clients.
Just security that protects your team even when they’re being human.
This is the technology that makes “one wrong click shouldn’t risk your company” more than just a tagline – it’s reality.
Learn How Phishing-Resistant Security Works →
Find weaknesses before criminals do.
Waiting for hackers to discover your system’s weak spots is a losing strategy. We proactively hunt for vulnerabilities in your infrastructure, applications, and security posture before they become actual problems.
Think of it as an MOT for your IT security – a thorough health check that catches issues early. We identify potential problems, prioritise them by risk, and help you address them systematically. No surprises. No scrambling to fix things after an incident.
Prevention is always cheaper than recovery.
Prove your security credentials to clients and partners.
Cyber Essentials Plus certification is more than a badge – it’s a competitive advantage that shows clients and partners they can trust you with their data.
We guide you through the entire process, from preparation to certification. It’s a structured framework that demonstrates you take security seriously, and for many sectors, it’s becoming a requirement to even tender for work.
GDPR isn’t just a legal checkbox – it’s about protecting your clients’ trust and avoiding regulatory risk.
Data breaches trigger GDPR obligations. Poor data management creates compliance risk. Inadequate backup and recovery can mean you can’t fulfill your data protection responsibilities.
We help you navigate GDPR requirements in practical terms:
– Data Protection by Design: Your infrastructure and processes are built with data protection principles embedded from the start – not bolted on as an afterthought.
– Breach Response Preparedness: If a data breach occurs, you have clear procedures for containment, notification, and recovery. GDPR requires breach notification within 72 hours – our systems help you meet that deadline.
– Data Recovery Capabilities: GDPR gives individuals the right to access their data. If systems fail, you need to be able to recover and provide that data. Our backup strategies ensure you can.
– Documentation & Compliance Evidence: We help you maintain the documentation that demonstrates GDPR compliance – backup logs, recovery testing, security measures, data protection policies.
The bottom line: GDPR compliance isn’t separate from business continuity – it’s intertwined. Protecting data from loss is both a regulatory requirement and a business imperative.
We don’t do legal advice, but we provide the technical foundation that keeps you compliant and protects you from both regulatory fines and reputational damage.
The best cyber defence in the world doesn’t help if your team doesn’t understand the threats, or if a disaster takes your systems offline. That’s why The Shield extends beyond just technical security:
Human Risk Management
Security isn’t just about firewalls and software – it’s about people. 84% of breaches start with a human moment, not a technical failure.
We provide security awareness training that actually engages your team, phishing simulations that prepare them for real attacks, and the cultural support that makes “human moments” harmless rather than catastrophic. Because your team is your first line of defense – they deserve the training and tools to succeed.
Discover our Human Risk Management services →
Business Continuity
When disaster strikes – whether it’s a cyber attack, power outage, hardware failure, or natural disaster – can your business keep running?
We help you build resilience that goes beyond just prevention. Comprehensive backup and recovery strategies, disaster recovery planning, business continuity frameworks, and GDPR compliance support ensure that when the unexpected happens, your business bounces back.
Explore our Business Continuity services →
Why Lumina?
We’re Not Your Typical IT Company
We Don’t Create a Blame Culture Human moments happen because we’ve created an impossible work standard – not because your people are careless. Our security is designed around how humans actually work: under pressure, with tight deadlines, doing a hundred things at once.
We’re Local Partners, Not Faceless Providers For over 28 years, we’ve protected businesses across Hertfordshire. You’ll know your security team by name. No call centres, no endless transfers – just real relationships with people who care about your success.
We Build Transformation, Not Just Install Software Most IT companies sell you tools and disappear. We invest years in transforming how your organisation thinks about security. Our three-tier framework meets you where you are, then gradually builds the cultural shifts that make security permanent.
We’re Big Enough to Protect You, Small Enough to Care We have enterprise-level security expertise – Passkeys, FIDO keys, phishing-resistant MFA – but we’re small enough that your account manager knows your team by name. Small businesses are the economic lifeblood of our community. We treat your business like our own.
Ready to Build Your Shield?
Have questions? Our team is here to help you understand your options with no pressure, no jargon.
