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Introducing Prism Hosted Desktop

The new agile-working solution powered by Citrix HDX technology that seamlessly integrates the latest innovations in cloud-based security, graphics acceleration, collaboration and high availability.

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Award Winning IT Services

Lumina Technologies works in partnership with your organisation to remove the challenges of IT and help you use technology as a business enabler.  IT is an investment that can help you unlock your business goals by streamlining systems, improving efficiency, and increasing revenue.

IT Strategy - we can help you devise a detailed and robust IT strategy, taking into account current and future IT needs, security, capital expenditure, etc. With a future-proofed system, your Board can rest-assured your business will always run smoothly and there will be no nasty IT surprises along the way.

IT Managed Services - we are the experts, so while we manage your IT infrastructure, we will always let you know what you need to optimise the effectiveness of your IT system. With fit-for-purpose hardware and software in place and regular reviews, your staff will be able to work more quickly, efficiently and safely.

IT Support - when you have an issue with your IT, you want fast response times: on average, issues reported to our Helpdesk are resolved within three hours, often faster. Our engineers answer all calls themselves, so you will only need to explain the problem once. Even if they cannot fix the problem immediately, they will take ownership of the issue and ensure it is resolved in a timely and satisfactory manner.

IT Security - cyber security is more than just installing a good firewall. We can help with all aspects of protecting your IT systems, with both technical and non-technical solutions. Knowing your IT security is in safe hands will enable you to sleep better at night.

Business Alignment Tool

Try our free Business Alignment Assessment Tool ... In just 30 seconds you can find out what areas you need to focus on!

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What to Expect from our IT services


Quick response from our IT helpdesk engineers

It is our policy for the second line engineers from our IT Helpdesk to respond to a reported issue and begin work on resolving it within 30 minutes of the initial phone call or email.

They will always keep you informed of progress, manage expectations and aim to have things up and running as quickly as possible.


Proactive IT managed services and security

We take pride in proactively manage your IT support, offering a comprehensive and bespoke service which meets your needs and anticipates potential future issues. We are Cyber Essentials certified and GDPR compliant.


IT strategy aligned with your Business Goals

Our IT strategy will recommend IT solutions capable of automating processes while increasing speed and efficiency across your organisation. We will be providing your company with a strategic IT layer that offers the focus and direction needed to help you reach your business goals.

Companies we work with

We're really proud of the companies we work with and here are some of them below.

What we can do for you

Provide IT solutions to make sure your IT systems stand the test of time, guarantee your business continuity and evolve while your company grows.

Keep your company safe, protecting your business from cyber attacks and viruses. In addition, our IT security experts will make recommendations to proactively improve your IT systems performance and compliance over time.

Act as your IT Director. As an IT managed services provider we are experts in formulating tailored IT strategies that will cover your business through the next 3-5 years

Get In Touch

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    See what our customers are saying about our services

    Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy.  They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth.  It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.

    Luke Harrison
    Keidan Harrison LLP

    Lumina have supported us so well through the difficult circumstances of 2020.  They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully.The support team are very friendly and knowledgeable, and have excellent response times.

    The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.

    Adams & Remers

    Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.

    Katherine Roe
    Chief Executive Officer, Wentworth Resources PLC

    The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.

    Patrick Agar
    Lambert Energy Advisory

    It has been a great pleasure working with Lumina Technoligies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.

    Cindy Withey
    Connect Dacorum

    The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.

    Martin David
    Technical Director, Trap Oil Group plc

    Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.

    Stephen Pembury
    Hawkstone Management Services Ltd

    Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.

    Carolyn Addison
    Corporate Fundraising Manager, The Hospice of St Francis

    Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.

    Charles Douglas
    Managing Partner, Charles Douglas Solicitors LLP

    The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.

    Adam Helmy
    Amoun Travel & Tours Ltd

    Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.

    John Bell
    Group Technical Director, Salamander Energy plc

    Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind

    Clementine McKinley
    COO, Perrett Laver Limited

    Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.

    Simon Lucas
    Managing Director, Society Limited

    The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.

    Joe Menendez
    CEO, The Vita Group

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      Customer Service Award Winning Company

      "Providing outstanding customer service is core to Lumina Technologies success. Inspired by MD, Richard McBarnet, we have high standards for customer services and work towards being a ‘service first and technology second’ company.

      In 2018 Lumina were recognised for this in the Inspiring Herts Awards and won 'Excellence in Customer Service'."

      Paige Nicklin
      2nd Line Service Desk Analyst

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