#1 for Customer Service 2018
Awarded by The Hertfordshire Chamber of Commerce

Lumina Technologies provides IT Managed Services with the mission to deliver great service through great people doing great things.

As IT Security experts delivering a world-class IT Outsourced Solution for professional services firms in Hertfordshire and London, we pride ourselves on helping CEOs sleep better at night. The team provides expertise in Technical Support, Cyber Security, Data Security, GDPR and the new UK Data Protection Bill, IT Infrastructure Management, Disaster Recovery, IT Strategy, and IT Asset Management.

The company ethos is to be a ‘service first, technology second’ company, and pro-actively supports clients with a high-quality managed services model. The provision of outstanding service levels is core to the company’s success and all staff can be relied upon to resolve issues in a timely, courteous and efficient manner.

You’ll obviously want a company with great IT credentials, but you will also be keen to deal with experts who care about high service levels and talk to you in plain English.