Be more productive and collaborative
All the features and productivity-boosting applications available with an on-site PBX are also available with a Hosted Telephony solution, including call transfers, pick-ups, diverts, hunt groups and much more. Configuration is easy and quick to carry out. Staff can collaborate easily and efficiently and in a number of ways, depending on their working patterns.
Lumina Technologies Hosted Telephony solutions are managed through a digital platform that offers huge flexibility and great scalability, enabling your staff to work remotely on any device and from anywhere in the world.
You will also have the assurance of business continuity, as we will always find a way of working around a problem to keep your hosted telephony up and running. The system is connected to your computers’ IP addresses, which enables us to diagnose and fix problems remotely – in the same way that we can ‘take over’ a computer in order to repair it – meaning no time is lost in doing so.
Cost savings on phone calls are another advantage of Hosted Telephony. Internal calls can take place with different offices worldwide, also allowing for easier communication between teams. You can also take advantage of the cheapest deals on international calls, however many providers you would like to involve. And we can program your system to automatically go through the provider of choice as soon as the country code is entered.
If you would like to discuss hosted telephony solutions, contact us using the form or call 01442 500890 to find out more. Get in touch FAQs