Once we’ve designed a solution and procured all its elements, we can make sure the Project Delivery complete our commitment to your organisation with minimum disruption and downtime.
Excellent Project Delivery is critical to organisational success. We believe that for a project to succeed, its objectives and scope must be adequately defined and captured. That is why we always take the time to get to know your business first. As soon as we fully understand your needs and objectives, our consultants and solution architects will produce a detailed Statement of Work that will be critical to the project management. An ongoing dialogue between you and the project manager is essential if the project is to be successful. This is especially important if changes are required; there may be a legitimate need to change the objectives, in which case we will work closely with you to determine what needs to be done.
Our project managers are all Prince 2 certified, both at foundation and practitioner level, and have been running successful IT projects for many years. Whilst we understand that Prince 2 is generally unpopular with project managers, we have adapted and simplified it to allow us to develop our own methodology. By keeping what works and dispensing with what doesn’t, our tailored version of Prince 2 has enabled us to successfully deliver projects on time and on budget.
Once we have designed your IT solution and procured all its elements, we will make sure it is rolled out to your organisation with minimum disruption. Our Project Delivery service will provide all the necessary staff to get the job done quickly and efficiently, working with you to fit around your work processes and schedules.
We have our own in-house training lab which gives us the time and opportunity to train our engineers on the Standard Operating Procedures and Reference Architectures specific to your project. This enables everyone working on your system to become comfortable and familiar with the tasks they have been assigned.
We have a spacious project-build area at our Hemel Hempstead site. This provides us with the ideal environment in which to build, test and deploy all the elements needed to ensure your project is successful.
We will prepare and install your systems, including asset tagging, recording them in the register, soak testing, and commissioning. Finally, we will prepare everything for shipment and deployment on your site.
The value of preparing your projects off-site is that our Project Delivery engineers are confident of installing ready-to-go products that can be rapidly brought into service. Our engineers take pride in their craftsmanship and quality of work, ensuring that the solutions they deploy are fully tested and signed off.
In addition, they will always be smartly dressed in our company uniform and when they leave your site, they will make sure no mess is left behind and, where appropriate, take away all the packaging.
Lumina have supported us so well through the difficult circumstances of 2020. They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully.The support team are very friendly and knowledgeable, and have excellent response times.
The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.
Adams & Remers
Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.
Chief Executive Officer, Wentworth Resources PLC
The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.
Lambert Energy Advisory
It has been a great pleasure working with Lumina Technoligies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.
The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.
Technical Director, Trap Oil Group plc
Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.
Hawkstone Management Services Ltd
Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.
Corporate Fundraising Manager, The Hospice of St Francis
Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.
Managing Partner, Charles Douglas Solicitors LLP
The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.
Amoun Travel & Tours Ltd
Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.
Group Technical Director, Salamander Energy plc
Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind
COO, Perrett Laver Limited
Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.
Managing Director, Society Limited
The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.
CEO, The Vita Group