IT Asset Management Hertfordshire

What is IT Asset Management?

IT asset management (information technology asset management, or ITAM) is a set of business practices that combines financial, inventory and contractual functions to optimise spending and support lifecycle management and strategic decision-making within the IT environment.

IT asset management includes a review of current software and hardware used, ensures licensing compliance, and tracks how IT assets are being used and where changes may be needed. An ITAM audit may save you money by identifying software for which you are over licensed or an IT asset you are spending money on, but no longer using.

Lumina Technologies IT Asset Management service provides an accurate and detailed breakdown of your IT infrastructure and its value. With a clear picture of what you’ve spent and what you will need to spend in the future, you will improve the accuracy of your balance sheet.

We will also give you the assurance that you are fully compliant in terms of software licences, as well as ensuring you do not mistakenly continue to pay for a licence you no longer use.

The value of keeping records

Our records of your assets will include the purchase date, purchase price, warranty expiration and end-of-life dates of all your equipment.

Having this information at our fingertips allows us to accurately report the current value of your assets, your annual capital expenditure, your anticipated budget requirements for equipment replacement, as well as a detailed listing of the assets.

By tracking warranty expiration and end-of-life dates, we will ensure that your warranties are renewed where appropriate and that old equipment can be removed from service when it reaches the end of its useful service. This knowledge will enable you to avoid running hardware for longer than is recommended, lessening the risk of equipment failure because of age, and keeping your systems running.

Our Configuration Management Database (CMDB) is linked to our Service Desk and Infrastructure Management platforms. This means that if a problem or performance issue ever arises, we will be able to see your asset history at a glance, which will be useful in helping us to act more swiftly to resolve the problem.

Licences

In addition to IT Asset Management, we will also track your software licences. This is important because it helps us to make sure that you remain compliant with software vendors and avoid any fines and reputational damage potentially resulting from an audit.

Keeping on top of information in this way also allows us to avoid overspending on licensing at the same time as maximising the usage of your existing licences.

What are the benefits of IT Asset Management?

IT Asset Management is more than just choosing the best software and devices for your company. Once you have a firm goal-driven IT Asset Management system in place, you’ll see benefits such as:

Increased efficiency in project management
Better data security
Improved software compliance
Better communication between business units (i.e. sales, marketing, accounts payable, frontline staff)
Improved customer service through streamlined data availability
Cost reduction of IT assets through consistent review
Streamlined budgeting process and decision-making through increased understanding of IT assets and their role in the company

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See what our customers are saying about our services

Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.

Katherine Roe
Chief Executive Officer, Wentworth Resources PLC

The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.

Patrick Agar
Lambert Energy Advisory

It has been a great pleasure working with Lumina Technoligies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.

Cindy Withey
Connect Dacorum

The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.

Martin David
Technical Director, Trap Oil Group plc

Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.

Stephen Pembury
Hawkstone Management Services Ltd

Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.

Carolyn Addison
Corporate Fundraising Manager, The Hospice of St Francis

Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.

Charles Douglas
Managing Partner, Charles Douglas Solicitors LLP

The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.

Adam Helmy
Amoun Travel & Tours Ltd

Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.

John Bell
Group Technical Director, Salamander Energy plc

Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind

Clementine McKinley
COO, Perrett Laver Limited

Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.

Simon Lucas
Managing Director, Society Limited

The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.

Joe Menendez
CEO, The Vita Group