IT Asset Management Services
Knowing the value of your assets not only improves the accuracy of your balance sheet, it also allows for better planning when you are renewing your insurance policy, helping you avoid overspending.
What is IT Asset Management?
IT asset management (information technology asset management, or ITAM) is a set of business practices that combines financial, inventory and contractual functions to optimise spending and support lifecycle management and strategic decision-making within the IT environment.
IT asset management includes a review of current software and hardware used, ensures licensing compliance, and tracks how IT assets are being used and where changes may be needed. An ITAM audit may save you money by identifying software for which you are over licensed or an IT asset you are spending money on, but no longer using.
Lumina Technologies IT Asset Management service provides an accurate and detailed breakdown of your IT infrastructure and its value. With a clear picture of what you’ve spent and what you will need to spend in the future, you will improve the accuracy of your balance sheet.
We will also give you the assurance that you are fully compliant in terms of software licences, as well as ensuring you do not mistakenly continue to pay for a licence you no longer use.
The value of keeping records
Our records of your assets will include the purchase date, purchase price, warranty expiration and end-of-life dates of all your equipment.
Having this information at our fingertips allows us to accurately report the current value of your assets, your annual capital expenditure, your anticipated budget requirements for equipment replacement, as well as a detailed listing of the assets.
By tracking warranty expiration and end-of-life dates, we will ensure that your warranties are renewed where appropriate and that old equipment can be removed from service when it reaches the end of its useful service. This knowledge will enable you to avoid running hardware for longer than is recommended, lessening the risk of equipment failure because of age, and keeping your systems running.
Our Configuration Management Database (CMDB) is linked to our Service Desk and Infrastructure Management platforms. This means that if a problem or performance issue ever arises, we will be able to see your asset history at a glance, which will be useful in helping us to act more swiftly to resolve the problem.
Licences
In addition to IT Asset Management, we will also track your software licences. This is important because it helps us to make sure that you remain compliant with software vendors and avoid any fines and reputational damage potentially resulting from an audit.
Keeping on top of information in this way also allows us to avoid overspending on licensing at the same time as maximising the usage of your existing licences.
What are the benefits of IT Asset Management?
IT Asset Management is more than just choosing the best software and devices for your company. Once you have a firm goal-driven IT Asset Management system in place, you’ll see benefits such as:
- Increased efficiency in project management
- Better data security
- Improved software compliance
- Better communication between business units (i.e. sales, marketing, accounts payable, frontline staff)
- Improved customer service through streamlined data availability
- Cost reduction of IT assets through consistent review
- Streamlined budgeting process and decision-making through increased understanding of IT assets and their role in the company
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Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy. They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth. It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.
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Lumina have supported us so well through the difficult circumstances of 2020. They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully.The support team are very friendly and knowledgeable, and have excellent response times.
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