IT Asset & Lifecycle Management
Best business practices that combine financial, inventory, and contractual functions to optimise spending and tracking of your IT assets and support strategic decision-making within your IT environment.
Best business practices that combine financial, inventory, and contractual functions to optimise spending and tracking of your IT assets and support strategic decision-making within your IT environment.
IT asset & lifecycle management includes a review of current software and hardware used, ensures licensing compliance, and tracks how IT assets are being used and where changes may be needed. An ITAM audit may save you money by identifying software for which you are over licensed or an IT asset you are spending money on, but no longer using.
Lumina Technologies IT asset & lifecycle management services provides an accurate and detailed breakdown of your IT infrastructure and its value. With a clear picture of what you’ve spent and what you will need to spend in the future, you will improve the accuracy of your balance sheet.
Business technologies are meant to make your life easier and provide a competitive advantage for your business. Having the right technologies in place saves time and resources for your employees—arguably the most valuable asset your organisation has! When your assets reach the end of their effective usefulness, they cross the line from supporting your business to hindering it. If this occurs without being noticed or addressed, the technology will continue to negatively affect your business.
Paying attention to IT assets & lifecycle management is the key to remaining secure and productive as a business. It allows you to avoid security risks and shift your resources toward implementing technologies that help you grow.
Our records of your assets will include the purchase date, purchase price, warranty expiration and end-of-life dates of all your equipment.
Having this information at our fingertips allows us to accurately report the current value of your assets, your annual capital expenditure, your anticipated budget requirements for equipment replacement, as well as a detailed listing of the assets.
By tracking warranty expiration and end-of-life dates, we will ensure that your warranties are renewed where appropriate and that old equipment can be removed from service when it reaches the end of its useful service. This knowledge will enable you to avoid running hardware for longer than is recommended, lessening the risk of equipment failure because of age, and keeping your systems running.
Our Configuration Management Database (CMDB) is linked to our Service Desk and Infrastructure Management platforms. This means that if a problem or performance issue ever arises, we will be able to see your asset history at a glance, which will be useful in helping us to act more swiftly to resolve the problem.
Lumina provide these services with the flexibility to meet the needs of clients of all scales and environments types. We provide support for all end user computing devices such as desktop workstations, mobile devices, printers, peripheral devices, and any associated support such as managed servers, networked devices, and software applications. Our lifecycle services provide full end-to-end management from procurement to disposition of hardware and software technology and the requisite support of such assets. Clients have the option of enjoying a full suite of managed services or selecting from a menu of individual services that best suit their needs.
Our IT Asset & Lifecycle Management records will document the expiration date of your hardware and software. Having these deadlines will give us the advantage of being able to research and discuss the best new equipment for your business needs in advance, giving you plenty of time to make an informed decision.
By using a combination of our experience, industry best practice guidance and the manufacturers’ quoted ‘Mean Time Between Failures’ figures, we will be able to determine the optimum lifecycle of all your equipment. We will use this information to determine an end-of-life date on each piece of equipment when it is brought into service. This means that we can suggest the best time for you to replace each item of equipment before it becomes a liability.
We use a similar methodology with software, determining an end-of-life date so your software can be upgraded before it ceases to be supported by the manufacturer. This helps provide a detailed and holistic overview, enabling us to manage your IT efficiently and cost-effectively and makes sure that you remain compliant with software vendors and avoid any fines and reputational damage resulting from an audit.
Keeping on top of information in this way also allows us to avoid overspending on licensing at the same time as maximising the usage of your existing licences.
We will also responsibly dispose of your IT equipment where applicable. It is important for us that all hardware and software obtained through our procurement services is ethically sourced. When it comes to disposing of equipment, we apply the same ethical principles and will make sure it is done responsibly.
The first and most important stage of disposal is to remove all your data securely and irretrievably from the device. If the equipment is still serviceable, we will donate it to chosen charities. If not, we will dispose of it through trusted WEEE (Waste Electrical and Electronic Equipment Directive) compliant recycling partners
IT Asset Management is more than just choosing the best software and devices for your company. Once you have a firm goal-driven IT Asset Management system in place, you’ll see benefits such as:
Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.
John Bell
Group Technical Director, Salamander Energy plc
The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.
Adam Helmy
Amoun Travel & Tours Ltd
Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.
Carolyn Addison
Corporate Fundraising Manager, The Hospice of St Francis
Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy. They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth. It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.
Luke Harrison
Keidan Harrison LLP
Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.
Charles Douglas
Managing Partner, Charles Douglas Solicitors LLP
We worked with Lumina on a GDPR Audit. Richard was knowledgeable and professional throughout, and did the best he could to bring a dry topic to life through lots of real life examples and analogies. We were so impressed with the service Lumina provided and the value we got from partnering with them on this project – we couldn’t recommend them enough.
Holly Cottingham, Vintec Laboratories
Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.
Stephen Pembury
Hawkstone Management Services Ltd
Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.
Katherine Roe
Chief Executive Officer, Wentworth Resources PLC
Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.
Simon Lucas
Managing Director, Society Limited
