- IT Services
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You might think your IT system is safe, but how do you know it is? By getting an independent IT audit, you will get peace of mind that you are protected. And what might the cost to your business be for being wrong?
Typically people feel they must be secure because they haven’t had an attack. However, it typically takes six months to even discover a breach, and often people don’t even know they’ve been attacked because hackers get in and out without turning any systems off.
At Lumina, we have three levels of IT audit that will look at various levels of protection. Our Security Audit is one of our three types of IT audits, that assess your cybersecurity, hardware and operational management: Security Audit, Technical Audit, and Operation Level Audit.
IT Security Audit
With the IT Security Audit, we will take a look at your practices on passwords, password renewals, account and firewall protection to ensure they meet the criteria for Cyber Essentials certification, the Government’s minimum standard for cybersecurity.
Having the systems in place to gain Cyber Essentials certification, means you are protecting your company against opportunistic attacks, which make up a high percentage of cyber breaches. Hackers are basically looking for holes and weaknesses in the software, taking advantage where security isn’t up to scratch. It’s a bit like leaving your car – you lock your valuables in the boot, make sure the windows are closed and the doors locked to stop opportunistic thieves.
The five pillars of Cyber Essentials
There are five core pillars for Cyber Essentials and we’ll compare your system against these pillars to ensure you have the minimum industry-standard requirements:
1. Use a firewall to secure your internet connection
2. Choose the most secure settings for your devices and software
3. Control who has access to your data and services
4. Protect yourself from viruses and other malware
5. Keep your devices and software up to date
Our audit will investigate your firewall to ensure it has a secure internet connection. It will also look at secure settings for devices and software, control of access privileges, who has access to data, antivirus and malware software, and the installation of patches to keep devices up to date.
At a recent IT Security Assessment (which the client had assured us would show nothing, but they had engaged us for “peace of mind”) we discovered an incorrectly configured firewall that was presenting their main database to the internet. This database contained not only client data but also the production designs for their one and only product. Not only was the database being presented to the internet but it was also under a sustained attack from a Chinese IP address. Realising the severity of the situation, our consultant was able to work with the client to help mitigate the threat as quickly as possible. Needless to say the client was happy to have engaged us for “peace of mind” as this highlighted that prior to our audit they believed themselves to be safe and secure but were anything but.
In addition, we’ll look at USB lock-down, accounts with passwords that are not set to expire, accounts from former staff members that need to be deactivated (otherwise ex-employees could still get into your system). Finally, we will look at aspects over and above the bases of the 5 pillars, such as good cybersecurity practices.
This is a high-level overview of your system. If the assessment shows your company’s cybersecurity measures up against the Cyber Essentials certification criteria, we will submit an application on your behalf. If not, we will provide a report that highlights the areas that need to be worked on in order for your company to become certified.
Your worst case scenario is that the IT audit will highlight weaker areas, but that means you can do something about it and make your system more secure going forward.
Get in touch to find out more.
Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy. They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth. It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.
Keidan Harrison LLP
Lumina have supported us so well through the difficult circumstances of 2020. They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully. The support team are very friendly and knowledgeable, and have excellent response times.
The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.
Managing Partner, Adams & Remers LLP
The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.
Technical Director, Trap Oil Group plc
Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.
Corporate Fundraising Manager, The Hospice of St Francis
Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.
Chief Executive Officer, Wentworth Resources PLC
The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.
Lambert Energy Advisory
It has been a great pleasure working with Lumina Technologies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.
Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.
Hawkstone Management Services Ltd
Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.
Managing Partner, Charles Douglas Solicitors LLP
The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.
Amoun Travel & Tours Ltd
Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.
Group Technical Director, Salamander Energy plc
Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind.
COO, Perrett Laver Limited
Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.
Managing Director, Society Limited
The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.
CEO, The Vita Group
We worked with Lumina on a GDPR Audit. Richard was knowledgeable and professional throughout, and did the best he could to bring a dry topic to life through lots of real life examples and analogies. We were so impressed with the service Lumina provided and the value we got from partnering with them on this project – we couldn’t recommend them enough.
Holly Cottingham, Vintec Laboratories