5 Biggest Cybersecurity mistakes and how your business avoids them

15 June 2021
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IT security strengthens and protects your business from any cyber security risks. It prevents any unauthorised access from being able to access your assets such as PCs, WiFi networks and databases.

Any IT downtime will have an effect on productivity and could end up costing your company not only in terms of lost income but also the brand reputation and trust, which are much more difficult to spring back from. That is why our IT security services go much further than just providing protection against cyber breaches and advise on steps you can take to enable your business remains resilient. In the event of a break-in continuity, for example, your company will benefit from a robust and tested disaster recovery plan to get you back up and running as quickly as possible.

IT Security is hugely dependent on good governance and staff awareness of cyber security best practice is a vital component in the fight against hacking and phishing attacks and is an integral part of your IT security strategy.

Below are the five most common mistakes made when it comes to defending a businesses assets from cybercriminals and how to prevent them.

Assuming your business is not a target

Whether you are an enterprise or an SMB, companies in every sector regardless of their size are vulnerable to attacks.

Most of the headline news stories are about theft of credit card data or personally identifiable information from well known brands. As a result, smaller companies or businesses that don’t handle this type of data often believe they are not a target for cybercriminals. In reality, these criminals are conducting massive targeted campaigns in every sector of the economy to penetrate networks and gain information and assets. Every business has information of value to a cybercriminal and every organisation needs to recognise that fact and work to detect and prevent the potentially devastating damage cyber attacks can cause.

What if your company network was damaged beyond repair for a couple of weeks? What if, as a result, payroll couldn’t be paid, communication with clients was stalled or product websites shut down? What if a hacker could sabotage a company’s most vital equipment? Increasingly, the cybercriminals are not only taking data, but using digital attacks to physically destroy real assets.

Your business needs to be taking this risk seriously. Once your company’s leadership starts addressing cybersecurity as a business priority, find qualified security experts such as Lumina Technologies to conduct an audit and assessment and test and identify vulnerabilities throughout the company’s technology, people and processes.

Approaching Cybersecurity as ‘just an IT Issue’

Employees are the weak link in an organisation’s network security. They are frequently exposed to sophisticated phishing and ransomware attacks. In fact, 91% of successful data breaches started with a spear-phishing attack. Employees need to be trained and remain on their toes with security top of mind.

This is not “the Board’s problem.” Technology is a part of the solution, but your response requires comprehensive strategy, policy and processes. While the board may ultimately be the “accountable executives,” everyone in the business owns the data and has a responsibility to protect the company’s assets.

Companies need to focus not only on protecting personally identifiable information but also on guarding intellectual property. Cybersecurity attacks impact your business’s bottom line, financial position, reputation and operations, and having clear policies and processes in place will help companies and their employees to most effectively respond.

Through training, education and simulations, the entire company—from the top down—should learn and how to identify threats and prevent and recover from attacks.

Failing to keep your network up to date

Businesses will not be able to prevent every attack as networks and the target space are too broad and there are too many opportunities for cybercriminals to get in. But failing to understand the architecture of your network and keep your software patched and up to date opens the door for a hacker to breach your systems with little-to-no resistance.

Whether you outsource your IT or have an internal IT team, your business must implement strong protocols to ensure all software is updated in a timely manner. You should know where all your critical data is and how big your network is, and how it is segmented. By not doing so you are putting the company at unnecessary risk.

Relying just on anti-virus software for protection

Antivirus software is designed to protect you against known viruses. Unfortunately, cybercriminals are creating new and “improved” viruses and other ways of attacking systems on a daily basis and these new, unknown threats aren’t something your antivirus software is set up to handle. That’s why you need to implement something a little more robust.

A multi-layered approach is key, you need to consider your network, your data and password management, the regulations in place and guidelines for your users and the training available to them.

A disaster recovery plan is also vital and focuses mainly on restoring an IT infrastructure and operations after a crisis. Good planning will tackle problems after an attack and ensure your staff have access to your data and systems to enable them to work.

Failing to monitor your endpoints

Increasingly, businesses and their users are incorporating practices to make access to data more fluid and flexible working is now a key consideration for any organisation. This has resulted in an increase in BYOD (bring your own device) and the need for policies around this. In addition, threats targeting mobile device access and networks create multiple endpoint vulnerabilities. Employees working from home or connecting to corporate networks to work on the go means that the enterprise network security perimeter is more vulnerable than ever before.

The threat landscape is also becoming much more complicated. Cybercriminals are always coming up with new ways to gain access, steal data and information or manipulate users into giving out sensitive information.

In the past, most security breaches came in through the network. Today, however, threats are increasingly coming in through endpoints, which means just having network protection is not enough. Your organisation’s security must maintain greater control over access points to prevent the vulnerabilities that can arise through the increased use of remote devices.

Endpoint security protects all points of entry from risks or malicious attacks. Businesses can ensure endpoint compliance with data security standards, and can maintain better control over the growing number and type of access points to the network.

Endpoint security and management go hand in hand. Lack of visibility, unpatched IT systems and apps, and misconfigured operating systems can lead to vulnerabilities that make your environment much more vulnerable, less secure and less productive.

Lumina Technologies are IT Security experts, able to protect your IT infrastructure, network and data from both external threats and accidental loss, making sure you stay up and running and recover quickly when the worst happens.  We also offer security awareness training.  Contact us for more information.

What our customers say

Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy. They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth. It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.

Luke Harrison, Keidan Harrison LLP

Lumina have supported us so well through the difficult circumstances of 2020.  They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully.The support team are very friendly and knowledgeable, and have excellent response times.

The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.

Adams & Remers

The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.

Martin David
Technical Director, Trap Oil Group plc

Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.

Carolyn Addison
Corporate Fundraising Manager, The Hospice of St Francis

Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.

Katherine Roe
Chief Executive Officer, Wentworth Resources PLC

The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.

Patrick Agar
Lambert Energy Advisory

It has been a great pleasure working with Lumina Technologies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.

Cindy Withey
Connect Dacorum

Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.

Stephen Pembury
Hawkstone Management Services Ltd

Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.

Charles Douglas
Managing Partner, Charles Douglas Solicitors LLP

The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.

Adam Helmy
Amoun Travel & Tours Ltd

Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.

John Bell
Group Technical Director, Salamander Energy plc

Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind.

Clementine McKinley
COO, Perrett Laver Limited

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Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.

Simon Lucas
Managing Director, Society Limited

The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.

Joe Menendez
CEO, The Vita Group

We worked with Lumina on a GDPR Audit. Richard was knowledgeable and professional throughout, and did the best he could to bring a dry topic to life through lots of real life examples and analogies. We were so impressed with the service Lumina provided and the value we got from partnering with them on this project – we couldn’t recommend them enough.

Holly Cottingham, Vintec Laboratories

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