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Lumina TechnologiesIT Consultancy Services
IT Consultancy Services

We Lead With Questions, Not Products

Technology advice based on your business, not our services.


Before we recommend anything, we invest time in understanding your business – where you are today, where you’re going, and what technology challenges are holding you back. Our initial assessment is where every partnership begins.

We’re Consultants First, Implementers Second


We don’t believe in one-size-fits-all IT solutions. What works for a 10-person professional services firm won’t work for a 50-person CNC engineering business. What makes sense for steady-state operations won’t work for rapid growth.

That’s why every engagement starts with genuine consultation – understanding your specific business context before making recommendations.

The Lumina Approach

What Makes Lumina Different

We Ask Before We Recommend

Where is your business heading over the next 1-3 years? What frustrates you about your current technology? What keeps you up at night from a security perspective? We start here – not with a pre-packaged proposal.

We Provide Honest, Impartial Advice

If your current setup is working well, we’ll tell you. If you don’t need something, we won’t recommend it. Our consultancy is about what’s genuinely right for your business – not maximising our revenue.

We’re Business-Focused, Not Technology-Focused

Your technology should enable your business goals, not exist for its own sake. We evaluate every recommendation against “does this help them achieve what they’re trying to accomplish?” – not “what’s the latest technology we can sell?”

We Think Long-Term

We’re not optimising for quick wins or short-term contracts. We build technology strategies that support your business for 3-5 years, with clear roadmaps that show how investments build on each other over time.

Your Free Initial Consultation

Where Every Partnership Begins.

Our free initial consultation is where we understand your business and explore whether there’s a good fit – typically a 30-45 minute conversation with no obligation.

What We Discuss:

What industry are you in? How does your team work? What are your growth plans? What challenges are you facing? We start by understanding your business, not pitching solutions.

What systems are you using? What’s working well? What’s causing frustration? Where are the pain points that prompted you to reach out?

What security measures do you currently have? Have you experienced incidents? What keeps you up at night from a security perspective?


Where do you want to be in 1-3 years? What technology investments are you considering? What outcomes would success look like?

After our conversation, we’ll:

-Provide honest feedback on what we’re hearing

-Share our initial thoughts on how we might help

-Explain how our PRISM framework would apply to your situation

-Send a no-pressure proposal if there’s a good fit

If you become a client, comprehensive audits and assessments happen during our onboarding process – but the initial conversation is simply about understanding whether we’re right for each other.

No obligation. No pressure. Just an honest conversation.

HOW CONSULTANCY SCALES WITH YOUR PARTNERSHIP

From Initial Assessment to Strategic Partnership

Our consultative approach doesn’t stop at the initial assessment – it deepens as your partnership with us grows and you make your way through our PRISM service tiers.

PRISM: Core Tier

Quarterly reviews with an account manager and tactical consultancy as you need it – responsive advice and recommendations for immediate issues and challenges. Access to our expertise when problems arise.

View PRISM Business Packages

Premium Tier

Quarterly strategic reviews with your dedicated account manager. We sit down every quarter to review your technology roadmap, discuss upcoming business changes, plan investments, and ensure your IT strategy stays aligned with your business direction.

View PRISM Business Packages

PRISM: Enterprise Tier

CEO-level strategic consultancy with Richard (our CEO and Head of Technology). Monthly-to-quarterly reviews where technology decisions are made at the leadership level – aligning IT strategy with business growth plans, evaluating major investments, and ensuring technology is pulling your business forward, not holding it back.

View PRISM Business Packages

The principle is simple: The more your business relies on technology strategically, the more consultative and senior our advisory becomes.

Our approach works best for businesses that:

We’re probably not the right fit if:

Want a strategic IT partner, not just a support provider

You just want the cheapest option

Value expert advice and honest recommendations over transactional service

You prefer managing IT yourself and only need occasional break-fix support

Are ready to invest in technology deliberately, not reactively

You’re happy with transactional, reactive IT relationships

Appreciate long-term thinking and planning

You’re not ready to invest in strategic technology planning

Want to know their IT team by name, not be another ticket in a queue

Ready to Start the Conversation?

Every partnership begins with a conversation. No pressure. No obligation. Just honest, strategic advice about your technology and security.

View PRISM Packages & Pricing Book a Meeting With Our Team
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