7 Signs You Might Be An IT-Lost Business Founder

10 May 2023
Get in touch

Share on social..

If you resonate with at least 3 of the below points, then you are likely what we call: an IT-Lost Business Founder.


As technology continues to transform the business landscape, many entrepreneurs find themselves struggling to keep up with the latest IT trends and comply with industry regulations. For those who lack the technical expertise to navigate this complex world, the pressure can feel overwhelming and suffocating, leaving them feeling anxious and in the dark about IT and the future of their business.

Here are some typical symptoms of what we call an IT-Lost business founder.


  1. Aware that they lack deep technical knowledge about IT and are often under pressure by compliance requirements.

Most business founders are not tech gurus and that’s okay! You started a business in your own area of expertise, so it’s important you focus on that and the revenue generating activities. Although this does not unfortunately mean that IT should be ignored.

The burden of compliance weighs heavily on business founders who lack deeper tech knowledge. The regulatory landscape is constantly evolving, making it challenging to ensure that their business is meeting all the necessary requirements. This can create a sense of panic, as they fear being non-compliant and facing severe penalties.


  1. Uncomfortable that they are in the dark over their IT and there’s a growing suspicion that something isn’t quite right

Another issue that often plagues IT-lost business founders is a growing suspicion that something isn’t quite right. Without a solid understanding of IT systems and cybersecurity, they feel vulnerable and unprotected, worrying about potential security breaches and other IT issues that may be lurking beneath the surface. This sense of uncertainty can create feelings of anxiety and confusion.


  1. Have abdicated responsibility for their IT despite the fact that they, as a director, are personally responsible for the compliance

Contrary to the second point mentioned earlier, it is important to highlight that some business founders may still lack sufficient information about their IT operations, whether intentionally or unintentionally.

It is not advised that a business founder delegates IT responsibilities without retaining a clear understanding, especially considering their personal accountability for their company’s compliance. Moreover, without benchmarks or reference points, it becomes challenging for the business founder to evaluate the effectiveness of their IT function. In such cases, it is advisable for the business founder to take proactive measures and entrust their IT management to a qualified and trustworthy individual or external service provider.

By delegating the IT function to someone with the necessary expertise, the business founder can gain confidence in the secure and efficient management of their IT operations. However, it must be stressed that business founders must maintain a level of oversight to ensure that the IT function consistently meets the required compliance standards for their business.


  1. Anxious over cyber security and whether they have done enough to protect their business

Cybersecurity is an especially fraught topic for business founders who lack deep technical knowledge.

As cybercrime and data breaches continue to escalate, the stakes are higher than ever before. They worry constantly about whether they have done enough to protect their business from the devastating impact of a data breach or fraud.

Without a strong technical background, it can be challenging to know whether your firewall security is up to scratch, or whether you’ve done enough to safeguard your business against potential attacks.

These fears can create an all-encompassing sense of unease that can be difficult to shake, particularly if there are no clear warning signs that something is wrong.


  1. Worried about back-ups

The anxiety around backups can be another source of stress for IT-lost business founders.

They fear losing all their valuable data due to technological failures or glitches, and the thought of not having a solid backup plan in place can be scary. Without a solid understanding of how backups work, it can be difficult to know whether your data is being properly protected. This can create a sense of unease and anxiety, particularly if you are relying on technology to store critical information.


  1. Staff are frustrated and become disengaged with work due to ongoing IT issues which affects productivity

The impact of these issues can be devastating for both business owners and their staff, who may become frustrated and disengaged due to ongoing IT issues that affect productivity and billable client work. This can also lead to business owners or managers squandering valuable time dealing with IT issues, rather than focusing on their core responsibilities.


  1. Worried how business will cope with the demand as it grows as the systems are having issues with the work, they already have

Finally, business founders who are not tech-savvy may worry about how their business will cope with increased demand as it grows. With systems that are already struggling to cope with existing workloads, it can be challenging to know whether your business will be able to keep up with future demands.

In the worst-case scenario, this can create a sense of difficulty to imagine a positive future for the business.


To summarise, if you resonate with at least 3 of the above points, then you are likely what we call: an IT-Lost Business Founder.

The emotional toll of being a business owner without technical knowledge is often underestimated. It can create feelings of fear, anxiety, and uncertainty, leaving them feeling vulnerable. If you are a business owner struggling with any of these issues, then we can help you with free resources to ease some of the frustration and unease you may be feeling over your IT.

Take our quick fire, no email address needed, 2-minute quiz to receive some personalised resources on dependent on your situation to help you to relieve some of your IT frustrations.

Click here to take Are You An IT-Lost Business Leader quiz now!

What our customers say

Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy. They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth. It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.

Luke Harrison
Keidan Harrison LLP

Lumina have supported us so well through the difficult circumstances of 2020.  They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully. The support team are very friendly and knowledgeable, and have excellent response times.

The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.

Robin Illingworth
Managing Partner, Adams & Remers LLP

The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.

Martin David
Technical Director, Trap Oil Group plc

Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.

Carolyn Addison
Corporate Fundraising Manager, The Hospice of St Francis

Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.

Katherine Roe
Chief Executive Officer, Wentworth Resources PLC

The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.

Patrick Agar
Lambert Energy Advisory

It has been a great pleasure working with Lumina Technologies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.

Cindy Withey
Connect Dacorum

Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.

Stephen Pembury
Hawkstone Management Services Ltd

Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.

Charles Douglas
Managing Partner, Charles Douglas Solicitors LLP

The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.

Adam Helmy
Amoun Travel & Tours Ltd

Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.

John Bell
Group Technical Director, Salamander Energy plc

Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind.

Clementine McKinley
COO, Perrett Laver Limited

Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.

Simon Lucas
Managing Director, Society Limited

The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.

Joe Menendez
CEO, The Vita Group

We worked with Lumina on a GDPR Audit. Richard was knowledgeable and professional throughout, and did the best he could to bring a dry topic to life through lots of real life examples and analogies. We were so impressed with the service Lumina provided and the value we got from partnering with them on this project – we couldn’t recommend them enough.

Holly Cottingham, Vintec Laboratories

Discuss your business needs today

Get in touch Schedule a call