IT & CYBER SERVICES
In 2026, technology is the business. One wrong click shouldn’t put yours at risk.
We’ve merged high-level IT management with elite cyber defences to create a single strategic safety net, so that you can finally take that IT manager’s hat off.
We don’t just fix things – we protect your company’s legacy.
Here’s why this matters more than you think:
Today, every aspect of work relies on technology. But as our reliance has grown, so have the vulnerabilities
The real threat isn’t a “faceless hacker”. It’s the unsustainable work standard of 2026 – an urgency culture that forces your team to choose between being fast and being secure.
When someone is racing to meet a deadline, security usually loses. We’ve normalised a culture that blames the victim for a “human moment,” rather than acknowledging the system was set up to fail.
We expect 100% vigilance from employees managing so many unread emails and 9:00am Monday morning urgent deadlines.
We provide a strategic safety net so that your system catches the innocent mistake before it becomes a major problem.
The truth is, a lot of people lack digital literacy skills – not because they’re incompetent, but because technology evolved faster than their ability to learn so they’re always playing catch up.
The digital skills gap is not about individual blame, we have seen everything before and we do not judge. Our service desk and engineers are here to offer supportive guidance that both fix issues and educate users.
If security measures are difficult, well-meaning staff find workarounds to get their job done.
What if security measures felt as easy as unlocking your phone? We implement invisible security and the training required that protects your team without slowing them down.
Many leaders are fighting a 2026 war with 2010 tools like simple passwords, SMS MFA, and annual security training.
We make elite, phishing-resistant tools (Passkeys/FIDO), as used by Google and Amazon, accessible to small businesses.
Introducing…
Our CEO, Richard McBarnet, found inspiration in Pink Floyd’s legendary Dark Side of the Moon prism – but with a twist. While a prism usually splits light to create a rainbow of colours, our PRISM packages do the opposite: they take the complex ‘rainbow’ of IT and cyber security needs and focus them into one single, crystal-clear service:
PRISM BUSINESS.
Our PRISM Business packages encompass a range of solutions that work together to build a resilient business system that can deal with innocent mistakes commonly made in the modern workplace.
Managing your technology so it doesn’t get in the way of speed.
What it covers:
When something goes wrong, the last thing your team needs is to feel like just another ticket in a queue. Our helpdesk is built around a simple principle: service first, technology second.
We know your people by name, not just by ticket number. When Sarah can’t access her email at 8:45am before a client call, we’re not just fixing a problem – we’re making sure her Monday morning doesn’t fall apart.
Microsoft 365 is the engine room of most businesses – Teams, Outlook, SharePoint, the lot. But there’s a reason it feels overwhelming: it wasn’t designed with your specific business in mind.
We don’t just support your Microsoft tools. We configure, optimise, and manage them so they work the way your business actually operates. Less time fighting technology. More time doing what you’re actually paid to do.
Whether your team is in the office, working from home, or somewhere in between, your business needs to run seamlessly – without you having to think about it.
We manage your cloud infrastructure so that if something unexpected happens – a power cut, a systems issue, anything – your business doesn’t grind to a halt. Your team keeps working. Your clients never need to know.
Technology should be pulling your business forward, not holding it back. But most SMEs end up in a reactive cycle – fixing problems as they arise rather than planning ahead.
As your strategic partner, we help you build a technology roadmap that matches where your business is going. The right tools, at the right time, for the right reasons. No unnecessary spend. No scrambling to catch up. Just a clear plan that grows with you.
The 2026 Advantage:
We reduce cognitive overload on your team by handling complexity behind the scenes, so they can focus on what matters most.
Moving from “tick-box” security to a state of anti-fragility for the modern world.
What it covers:
In 2026, cyber security isn’t a department – it’s a mindset. And for most small businesses, it’s a mindset that hasn’t kept pace with how fast threats are evolving. We don’t just layer on software and hope for the best.
We build a layered defence that accounts for how your people actually work – under pressure, on tight deadlines, doing a hundred things at once. Because the best cyber security isn’t the kind that’s technically perfect. It’s the kind that works even when humans aren’t.
Your IT infrastructure is the foundation everything else runs on – and if it’s not solid, nothing above it is secure either. We manage your full infrastructure end-to-end: servers, firewalls, networks, the lot.
Think of it as the structural integrity check that keeps everything else – your security, your data, your team’s ability to work – running the way it should.
84% of the reported business breaches in 2025 didn’t start with a hacker breaking down the door. They started with a human moment – a clicked link, a rushed email, a password shared under pressure.
We don’t believe in blaming people for being human. Instead, we build the training, tools, and support that make those moments harmless. Security awareness that actually engages your team – not tick-box videos playing on a second screen while they get on with their real work.
Because the goal isn’t perfection. It’s resilience.
Traditional security is losing. SMS codes can be intercepted. Password resets can be faked. The tools most businesses still rely on were designed for a world that no longer exists.
We implement Passkeys and FIDO keys – the same phishing-resistant standards trusted by Microsoft, Google, and Amazon – and we make them seamless for your team. No complicated new processes. No additional friction.
One wrong click stays exactly that: one wrong click. Not a breach.
The 2026 Advantage:
We don’t just protect against today’s threats – we build a defence that makes your business resilient against the ones that don’t exist yet.
Every business is at a different stage of digital maturity. We don’t believe in “one-size-fits-all” security; we believe in a strategic roadmap that guides you from basic protection to enterprise-level leadership (if you require it).
The Focus:
Moving from “crossed fingers” to a proper security safety net.
Addressing Cognitive Overload:
We take the burden off your team by getting the fundamentals right – no more hoping for the best with your data backups.
What it looks like:
Think of this as your security starter pack. We implement basic antivirus, secure firewalls, and proper backup systems so you have peace of mind that your business isn’t exposed to easily preventable threats.
The Cultural Shift:
Your team starts to feel supported rather than blamed.
The Result:
You stop worrying about the “what-ifs” of data loss and start focusing on your daily operations.
The Focus:
Making security a reliable habit that works as hard as you do.
Addressing The Friction Gap:
We build security that means business without getting in the way of your team’s speed.
What it looks like:
Consistent, reliable protection that keeps pace with your growing organisation. This stage is ideal for businesses seeking Cyber Essentials Plus certification to prove to clients they take security seriously.
The Cultural Shift:
Security becomes a habit, not a headache.
The Result:
Your team can move quickly and efficiently, knowing their daily digital habits are protected by professional standards.
Most of Lumina’s Clients are either here, or aim to be here.
The Focus:
Moving from a “checkbox” mentality to an environment of implicit trust.
Addressing The False Sense of Security:
We replace outdated tools like SMS-based codes with the elite, 2026 standards trusted by global leaders.
What it looks like:
We introduce game-changing, phishing-resistant technology (Passkeys and FIDO keys). This ensures that even if an employee clicks a malicious link during a busy Monday morning rush, your data remains impenetrable.
The Cultural Shift:
Trust replaces anxiety. Your team works with confidence, not fear.
The Result:
Security becomes your strength. Your clients trust you implicitly, and your team works with total confidence.
A handful of Lumina’s Clients are here. It’s not appropriate for every business to aim for this level, and that’s okay.
The Focus:
Comprehensive protection that matches your highest growth goals.
Addressing Strategic Growth:
For businesses handling highly sensitive data or operating in sectors where high security is non-negotiable.
What it looks like:
You gain an enterprise-grade security department at a fraction of the cost. This includes risk-based authentication, ISO27001 readiness, and advanced data loss prevention.
The Cultural Shift:
Security is embedded in how your organisation operates at every level.
The Result:
Threats no longer dictate how your business is run. You are free to innovate and scale, fully shielded by a state of anti-fragility.
Cyber security is no longer an optional “IT cost” – it is a necessary investment for any business where operations run on technology. Choose the level of partnership that allows your team to click, tap, and work with total confidence.
From
£70
User/Month
This tier is designed for businesses moving away from “crossing their fingers” and toward a professional, secure foundation.
Unlimited remote helpdesk and Microsoft 365 support to keep your staff happy and productive
Managed workstations and endpoint security to safeguard your team wherever they work.
The CEO Outcome:
You gain peace of mind. Your business is no longer one preventable mistake away from a crisis.
From
£125
User/Month
This is for the CEO who is ready to take the “IT Manager” hat off for good and delegate the heavy lifting to a specialist.
Everything in Foundation, plus…
Unlimited onsite support and monthly technical visits to ensure your systems “just work”.
We manage the full end-to-end infrastructure, firewalls, and domains so your digital “car” always runs harmoniously.
Full hardware/software lifecycle support and monthly account reporting to ensure your technology matches your growth ambitions.
You will have your very own dedicated account manager to review all of the above every quarter.
The CEO Outcome:
You reclaim your mental energy. Your technology becomes a strategic asset, not a daily distraction.
From
£155
User/Month
Our standard for 2026. This tier introduces game-changing tools to ensure your business absorbs the hits of modern work life.
Everything in Core, plus…
New Phishing-Resistant MFA. Even if a staff member clicks a malicious link, scammers cannot get in.
Business Continuity Services, Telecoms management, and Enhanced Firewall control.
Enhanced reporting, annual security reviews, and full Server/M365 backups to protect your data.
The CEO Outcome:
Total confidence. You stop being an amateur IT manager and lead a business built for the modern world.
From
£180
User/Month
Security and strategy that match your highest ambitions. For organisations where high security and uptime are non-negotiable.
Everything in Premium, plus…
Helpdesk after hours and BYOD support for your entire hybrid workforce.
We draft your Annual IT Strategic Plan, Budget Plan, and conduct Annual Disaster Recovery (DR) Fire Drills to ensure you never miss a beat.
A Dedicated Senior Account Manager providing monthly security awareness training and IT policy drafting.
The CEO Outcome:
Total confidence. You stop being an amateur IT manager and lead a business built for the modern world.
Discover where you are – Foundation, Core, Premium, or Enterprise – and build your personalised roadmap.
OR
See how businesses like yours have transformed through the PRISM journey.
