PRISM Business

Ideal for Small-Medium Businesses

IT solution packages that give you the support you need at every stage of your business journey.

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PRISM Enterprise

Ideal for Corporations

IT solutions that are ideal for businesses with complex security, technical or compliance requirements.

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An IT partner you can count on

Small-medium sized businesses are the ‘economic lifeblood’ of every community, which is why Lumina prioritises safeguarding them from preventable threats like cybercrime, reputational damage, or systems failure. With our risk expertise and reliable IT solutions that just work, we secure and protect their infrastructure, staff, and data.

Manage Risk             Improve Efficiency            Increase Profit

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Award-winning IT services

Our promise to you

We are experienced IT risk experts dedicated to delivering enterprise stability to your business. Through fostering a strategic relationship and offering a white glove service, we ensure exceptional IT support and peace of mind.

We are highly skilled and passionate professionals who diligently assess and manage risks associated with IT systems. We develop robust strategies to mitigate vulnerabilities and safeguard the security of IT environments, instilling peace of mind in businesses and protecting their valuable assets.

We create a mutually beneficial partnership with our clients centered around long-term focus and shared objectives. Through a collaborative approach, trust, open communication, and the alignment of business strategies, we work together to achieve common goals and drive sustainable growth. Your success is our success.

IT service should go beyond technical assistance. We offer a personalised and exceptional level of support to clients, catering to their unique needs with a strong attention to detail and proactive problem-solving. We aim to leave clients feeling cared for, empowered, and confident in the reliability and excellence of their technology infrastructure. There is a reason why our helpdesk has won multiple awards for its service.

The success of a business relies on its ability to maintain consistent and reliable operations, overcome challenges, and adapt to changes while minimising disruptions. To achieve this, businesses require robust systems, processes, and strategies that foster resilience, security, and long-term success. At Lumina, we believe that small-medium sized businesses deserve the same level of IT advantage as large enterprises, and we have spent the last 25 years dedicated to providing organisations with a solid IT function to accomplish just that.

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Measure your IT function against industry benchmarks and begin a journey to resolve your frustrations with our NO COST, 10-minute IT Audit Assessment, tailored exclusively for small businesses.

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What our customers say

Lumina have supported us so well through the difficult circumstances of 2020.  They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully. The support team are very friendly and knowledgeable, and have excellent response times.

The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.

Robin Illingworth
Managing Partner, Adams & Remers LLP

Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.

Charles Douglas
Managing Partner, Charles Douglas Solicitors LLP

Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.

Stephen Pembury
Hawkstone Management Services Ltd

Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.

John Bell
Group Technical Director, Salamander Energy plc

The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.

Adam Helmy
Amoun Travel & Tours Ltd

Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.

Carolyn Addison
Corporate Fundraising Manager, The Hospice of St Francis

The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.

Martin David
Technical Director, Trap Oil Group plc

Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.

Katherine Roe
Chief Executive Officer, Wentworth Resources PLC

It has been a great pleasure working with Lumina Technologies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.

Cindy Withey
Connect Dacorum

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