2nd Line Service Desk Analyst
What do you do with your day at Lumina?
While working on the Service Desk it means that I get to spend the majority of my day talking to clients, ensuring I provide the best service I can.
I am also lucky enough to be involved in aiding projects, site tours and general documentation when required.
I work very closely with my team and we constantly strive to improve processes / procedures.
What are you good at?
I’d like to say I’m good at talking to people, I love a chit chat, not just a chit!
I really like food, travelling, holidays, and new experiences.
Photos, I haven’t found my blue steel pose yet.
Would like to meet:
I’d like to meet Peter Kay & Micky Flanagan, they have me in tears of laughter and I’d like to shake their hands for it!
Did you know:
A snail can sleep for more than three years at a time… sounds great doesn’t it!
I have been lucky enough to go to the Maldives, I absolutely loved it and would highly recommend the experience.
Pepperoni Pizza, I once chose it over my girlfriend.
Top IT Tip:
Be careful what you click on…