I am passionate about people, technology and the ways in which they come together to enable people to do their best work. In order to provide an excellent customer experience, we must maintain a stable and reliable platform for both ourselves and our clients. That is where I come in. I maintain our IT platform and infrastructure, monitoring the status of hundreds of servers and workstations across our multiple clients. With a focus on monitoring, automation and documentation, I specialise in catching and resolving potential issues before they have an impact on our service, resulting in a dependable technology solution you can rely on.
Since I was a child I have had a deep interest in technology, building my first computer when I was 8, writing software when I was 13 (a basic stock keeping system for my friend’s parents shop), and being the go-to-tech-guy among my family and friends. With a passion for fixing things, I always knew that IT was the right career for me. Historically, I have worked primarily in customer-facing technical support roles, which has shown me just how beneficial technology can be to people’s everyday lives, and how problematic it can be when it does not work properly! This has given me a passion for getting it right; building solutions that minimise downtime, grow efficiency and promote strong feelings of satisfaction.