Providing Accountancy firms with high levels of IT support, enabling them to continually offer excellent client experience at the same time as ensuring they benefit from greater efficiencies and robust cyber protection.
Providing the best experience.
Ensuring your firm stays fully compliant.
Keeping all your data as secure as possible.
What sets your firm apart from the competition? - Providing sound financial advice to clients is not enough. Customer service excellence is an essential part of improving client retention and increasing the take-up of more services. This is achieved by giving your fee earners technology that has the ability to improve productivity, enabling them to service clients more efficiently and boost billing potential.
24/7 support - Your fee earners are willing to work all hours of the day and night, and so are we. Whatever time you need our support, you can be sure one of our Helpdesk engineers will be working on your issue within 30 minutes of your initial call. The majority of problems are generally resolved within three hours.
We work together with firms to ensure they are compliant with the FRC, taking steps to identify risks, provide and monitor protection controls, and resolve any issues as soon as they appear.
Client confidentiality and data protection are key issues for all businesses, but in the Accountancy sector, this is even more important. Ensuring your clients’ financial information remains confidential is becoming increasingly difficult. We are fully Cyber Essentials certified and will work with your firm on a security maturity plan to protect you and all your clients.