Our Team

Nick Govier 2nd Line Service Desk Analyst

What do you do with your day at Lumina? I provide 2nd line support for all incidents and requests logged by clients by email, telephony, verbally & at least once a month I visit client sites to ensure that services are consistently exceeding expectations of clients.          

What are you good at? Building relationships, being a good team player, talking excessively about nonsense & most importantly… Making/Drinking Tea!

Likes? Football, although I like sports in general,  visiting cities around Europe, old films based in London, Peroni and did I mention tea?

Dislikes? Coffee, iPhone’s battery life, & Messy desks! (Tad bit of OCD!)

Did you know? 71% of office workers stopped on the street for a survey agreed to give up their computer passwords in exchange for a chocolate bar

Would like to meet: Lionel Messi that plays for FC Barcelona – Ultimately just to check he’s human!

Favourite holiday: Marrakech, Morocco in 2015 – Best advice would be if you don’t like animal cruelty don’t visit the Markets! (Hopefully one of many excellent holidays)

Favourite Food: Steak!

Top IT tip: Need to get back to your desktop without minimizing all those Office applications?!  Press both keys at the same time; ‘Windows key’ + ‘D’

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