Manage IT

We can manage every aspect of your IT on your behalf, from maintaining availability and resolving issues to managing and optimising your assets.

Service Desk

Our service desk is your users’ first point of contact for everything related to IT, from setting up new users and hardware to resolving problems. Our professional, knowledgeable operators, all based at our UK office, can provide remote support via phone, email or online chat.

Infrastructure Management

We can take on responsibility for keeping your IT up and running, monitoring all your systems 24/7 and solving issues before they turn into problems. Our service is underpinned by a rigorous service level agreement that commits us to ensuring your systems’ uptime.

Asset Management

We can provide an accurate and detailed breakdown of your IT infrastructure and its value. This gives you a clear picture of what you’ve spent and what you might spend in future, and improves the accuracy of your balance sheet. It also gives you the assurance that you are fully compliant in terms of software licences.

Lifecycle Management

We can track the lifecycles of all your hardware and software and recommend when you need to upgrade or replace it, ensuring everything is up to date and fully supported. Our ‘cradle to grave’ service extends from procurement right through to the safe disposal of obsolete hardware.

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